Frequently Asked Questions

1. How many days does it take to dispatch my Order?
  • All your orders will be dispatched within 24 working hours.
2. How I can track my Orders? 
  • The tracking details of your orders will be sent to you via Whatsapp/SMS.
3. What is your return policy?
  • We pack all your products with utmost care. If you did receive any damaged products, it might have happened in transit.  
  • In such cases, an unboxing video  of your order is mandatory to claim refund.
  • Mail us to support@kidzycasa.com or WhatsApp us at 94432 49415 within 24 hours. We will get back to you.
4. How do we know about the new arrivals and offers?
  • To get notified on our regular offers and new arrivals , follow us on INSTAGRAM @kidzycasa and SUBSCRIBE in the website with your mail ID. 
5. How to contact KIDZY CASA?
  • For any query/issue, WhatsApp us at 94432 49415 or mail us at support@kidzycasa.com We will  get back to you in 24hrs.
6. What do I do after receiving my Orders?
  • As soon as you receive the order, film an unboxing video of your order.
  • Do send us your valuable feedback.
  • Suggest us to your friends and family.